What to Say and Do When . . .: Appropriate Responses for Every Situation - Tapa blanda

Providing tips for sticky situations such as talking to a spouse’s boss; responding to someone who asks to borrow money; or reacting to the news of divorce, unemployment, or terminal illness this reference categorizes experiences, making it easy to find answers for any scenario. Featuring sensible guidance on how to help a loved one, respond with kind yet constructive remarks, and say a simple I’m sorry,” this resource enables friends to truly help one another in times of grief and joy, hardships and prosperity.

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Jeri-Lynn Johnson is the author of The Kindness Handbook, and is a volunteer for the Special Olympics, United Cerebral Palsy, the National Charity League, the Brownies and Girl Scouts, and the PTA. She was nominated as an Outstanding Young Woman of America and received an honorary community service award from the city of San Marino, California, where she lives.