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We usually call customer ""God"", but actually, not all customers are treated equally. In the era of customer centralization, there will be more valuable customer among all customers, and sometimes, we also could regard common people as common customers. The discussion in this book subverts some of our basic knowledge, but assists us in perfectly combining new thought from customers and business future. And then improve the index of measuring customer, and enhance performance by a well customer management.
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- EditorialCITIC Press Corporation
- Año de publicación2013
- ISBN 10 7508639073
- ISBN 13 9787508639079
- EncuadernaciónHardcover
- Número de páginas116
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Customer Centralization: Walton Management Essentials (Fine) (Chinese Edition)
Publicado por
CITIC Press Corporation
(2013)
ISBN 10: 7508639073
ISBN 13: 9787508639079
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Descripción Condición: New. Nº de ref. del artículo: 5D4000007U3Q_ns
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Wharton Management Essentials : Customer centered(Chinese Edition)
Publicado por
CITIC Press Corporation
(2013)
ISBN 10: 7508639073
ISBN 13: 9787508639079
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Descripción paperback. Condición: New. Ship out in 2 business day, And Fast shipping, Free Tracking number will be provided after the shipment.Paperback. Pub Date :2013-05-01 Pages: 136 Language: Chinese Publisher: CITIC Publishing Not all customers are God . but can not be treated equally though. we often say that the customer is God . but not all customers should get consistent treated equally. In the visitor center of the era . the customer has good customer . but also ordinary people we can be regarded as the general customers. Famous scholar . behavioral data expert Peter Fader in the Wharton Management Essentials : Customer Ce.Four Satisfaction guaranteed,or money back. Nº de ref. del artículo: BR016621
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