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Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: SecondSale, Montgomery, IL, Estados Unidos de America
Libro
Condición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Libro
Condición: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Libro
Condición: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Libro
Condición: Good. Used book that is in clean, average condition without any missing pages.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: HPB Inc., Dallas, TX, Estados Unidos de America
Libro
Paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: HPB-Emerald, Dallas, TX, Estados Unidos de America
Libro
paperback. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
Libro
Condición: New.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: booksXpress, Bayonne, NJ, Estados Unidos de America
Libro
Soft Cover. Condición: new.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: GF Books, Inc., Hawthorne, CA, Estados Unidos de America
Libro
Condición: Good. Book is in Used-Good condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain limited notes and highlighting. 0.67.
Publicado por Free Press 8/17/2010, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
Libro
Paperback or Softback. Condición: New. Your Call Is (Not That) Important to Us: Customer Service and What It Reveals about Our World and Our Lives. Book.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Lakeside Books, Benton Harbor, MI, Estados Unidos de America
Libro
Condición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!.
Publicado por Simon and Schuster, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: INDOO, Avenel, NJ, Estados Unidos de America
Libro
Condición: As New. Unread copy in mint condition.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
Libro
Condición: As New. Unread book in perfect condition.
Publicado por Simon and Schuster, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: INDOO, Avenel, NJ, Estados Unidos de America
Libro
Condición: New. Brand New.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: WeBuyBooks, Rossendale, LANCS, Reino Unido
Libro
Condición: Good. Most items will be dispatched the same or the next working day.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Lucky's Textbooks, Dallas, TX, Estados Unidos de America
Libro
Condición: New.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Reuseabook, Gloucester, GLOS, Reino Unido
Libro
paperback. Condición: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Grubby book may have mild dirt or some staining, mostly on the edges of pages.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Ebooksweb, Bensalem, PA, Estados Unidos de America
Libro
Condición: VeryGood. signs of little wear on the cover.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: GF Books, Inc., Hawthorne, CA, Estados Unidos de America
Libro
Condición: New. Book is in NEW condition. 0.67.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Ebooksweb, Bensalem, PA, Estados Unidos de America
Libro
Condición: LikeNew. Remainder mark.
Publicado por Simon & Schuster, New York, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Grand Eagle Retail, Wilmington, DE, Estados Unidos de America
Libro
Paperback. Condición: new. Paperback. Journalist Emily Yellin pens a lively narrative exploring the very human stories behind the often-inhuman face of call-center customer service. Whether it's the interminable hold times, the multitude of buttons to press, or the automated voices before reaching someone with a measurable pulse--who hasn't felt exasperated at the abuse, neglect, and wasted time when all we want is help, and maybe a little human kindness? Your Call Is (not that) Important to Us is journalist Emily Yellin's highly entertaining and far-reaching exploration of the multibillion-dollar customer service industry and its surprising inner-workings. Since customer service has a role in just about every industry on earth, Yellin travels the country and the world, meeting a wide range of customer service reps, corporate decision makers, industry watchers, and Internet-based consumer activists. She shows the myriad forces that converge to create these aggravating experiences and the people inside and outside the globalized corporate world crusading to make customer service better for us all. For the first time, Yellin gets reveals the heart behind the never-seen faces of call-center customer service--and why customer service doesn't have to be this bad. "Updated throughout plus new introduction and new chapter"--Cover. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Ebooksweb, Bensalem, PA, Estados Unidos de America
Libro
Condición: New. .
Publicado por Free Press 2010-08-17, New York, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Blackwell's, London, Reino Unido
Libro
paperback. Condición: New. Language: eng.
Publicado por Simon and Schuster, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: PBShop.store US, Wood Dale, IL, Estados Unidos de America
Libro
PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.
Publicado por Simon & Schuster, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Libro
Condición: New. "Updated throughout plus new introduction and new chapter"--Cover. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 220 x 163 x 21. Weight in Grams: 268. . 2010. Paperback / so. . . . .
Publicado por Free Pr, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Revaluation Books, Exeter, Reino Unido
Libro
Paperback. Condición: Brand New. reprint edition. 301 pages. 8.50x5.75x0.75 inches. In Stock.
Publicado por Simon & Schuster, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: Kennys Bookstore, Olney, MD, Estados Unidos de America
Libro
Condición: New. "Updated throughout plus new introduction and new chapter"--Cover. BIC Classification: KJSU. Category: (G) General (US: Trade). Dimension: 220 x 163 x 21. Weight in Grams: 268. . 2010. Paperback / so. . . . . Books ship from the US and Ireland.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: GreatBookPricesUK, Castle Donington, DERBY, Reino Unido
Libro
Condición: As New. Unread book in perfect condition.
Publicado por Free Press, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: GreatBookPricesUK, Castle Donington, DERBY, Reino Unido
Libro
Condición: New.
Publicado por Simon and Schuster, 2010
ISBN 10: 1416546901ISBN 13: 9781416546900
Librería: PBShop.store UK, Fairford, GLOS, Reino Unido
Libro
PAP. Condición: New. New Book. Shipped from UK. Established seller since 2000.